Case : SHOPJOSS
We started working with JOSS almost 4 years ago, and from the beginning of this long partnership, the client emphasized the potential they saw in the e-commerce sector. The biggest challenge of the operation was realigning very well-established processes, almost two decades old, to meet the needs of a successful e-commerce operation. Today we are proud to say that JOSS has a very well-structured online operation and, despite having a network of 4 stores on the coast of São Paulo, has established e-commerce as the main monetization channel for the brand.
Challenge & Solution
The brand had 4 physical stores and an existing marketplace operation, but lacked an e-commerce structure compatible with the operation's needs.
For one year we worked to structure all aspects of the online operation, mainly traffic generation strategies, brand positioning, and logistics and production processes. The success of the first year was so great that we were able to expand the structure in the second year.
In our third year of operation with the brand, we broke the company's ROI (Return on Investment) record, thanks to marketing automation strategies and massive traffic generation.
Today, Joss has a well-established e-commerce operation and is growing every day, further solidifying its brand in the market.
Check out the customer testimonial:
"Despite being an already established brand in the brick-and-mortar market, moving into e-commerce was a significant and remarkable leap. Restructuring in a new market is always a complex experience. Padme was able to integrate us into the digital market flawlessly, always highlighting the brand's visual identity and objective, with the quality that characterizes it. An extremely reliable service with a guaranteed return."